BY DALE HARRIS
Thinking of getting a new phone system for your office?
According to a recent study, it’s a smart idea. Research has shown that over 80% of customers won’t call back if no one answers the phone the first time around.
Think about how much business those missed calls are already losing you. The truth is, phone calls are anything but old school.
In this post, you’ll learn how office phone systems help your small business to run more smoothly.
The Benefits Of Office Phone Systems
There are so many reasons to upgrade your current phone system — all of which will do wonders for your small business. Let’s take a look at just a few of them now.
You’ll Save Money
Money talks — especially if you’re a small business, where every cent counts.
Often times, today’s office phone systems let you use the Internet to make calls. Especially if you work with long-distance clients or vendors, this can save you serious cash.
Additionally, you may even be able to bundle other services, like your cable and Internet, in with your new phone system.
Finally, as a small business, you’re constantly growing. Using a phone system that follows a “pay as you go” model will help you cut costs tremendously. Plus, you’ll avoid having to pay for services you don’t yet need.
Your Communication Will Improve
Phones are an enormously important part of your business — but are they really helping you to grow?
An office phone system gives you clearer conference calls with added features that ensure everyone is on the same page.
Especially if you have remote or part-time workers that aren’t in the office every day, these calls give you a way to communicate with your entire team — no matter where they are.
You’ll Enjoy Added Features
Sure, when you first started your small business, maybe a basic phone with a couple of lines was enough.
But it’s probably not anymore. An office phone system gives you the features you need to succeed and improve communication with clients.
These include things like a toll free forward system, more storage for important numbers, the ability to record your calls, and much more.
One especially popular feature is call tracking. This allows you to see who is really on the phone, following up with leads and closing deals — and who isn’t pulling their weight.
You’ll even be able to see how long these calls last, so you can monitor how things are going.
You’ll also have access to around-the-clock support and maintenance. If something goes wrong with your office phone, you need to get it fixed as fast as possible.
Office Phone Systems Streamline Your Business
Thanks to this post, you’ll be facing fewer dropped calls and have better communication by looking into office phone systems.
Want more advice on how to improve your office’s efficiency? Would you like to learn how to improve customer relations and employee morale?
We’ve got you covered.
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